Terms and Conditions

RETURN POLICY

All bookings are non-refundable.

If you are unable to attend your session, please contact hello@soundcircle.co.uk and we will do our best to reschedule your booking to a future session.

To allow time for spaces to be offered to others, requests to reschedule must be made at least 72 hours before the session start time.

Unfortunately, we are unable to reschedule bookings with less than 72 hours’ notice, or for non-attendance.

TERMS OF SERVICE

1. Booking & Payment

All soundcircle sessions must be booked in advance through the official booking system on the soundcircle website.

Full payment is required at the time of booking in order to secure your space. Spaces are limited and allocated on a first-come, first-served basis.

Your booking confirmation email acts as confirmation of your place at the session.

2. Cancellation & Refund Policy

All bookings are non-refundable.

If you are unable to attend your session, please contact hello@soundcircle.co.uk and we will do our best to reschedule your booking to a future session.

Requests to reschedule must be made at least 72 hours before the session start time.

Unfortunately, we are unable to reschedule bookings with less than 72 hours’ notice, or in the event of non-attendance.

Rescheduled bookings are subject to availability.

3. Health & Personal Responsibility

Sound baths involve sound vibrations produced by instruments such as crystal singing bowls, Tibetan bowls, gong, drum and chimes, but not limited to.

While many people experience sound baths as deeply relaxing, they may not be suitable for everyone.

By attending a session, you confirm that you do not have any medical conditions that may be affected by sound vibration, including but not limited to:

pregnancy

epilepsy or sound-induced seizures

pacemakers or implanted medical devices

serious medical or psychiatric conditions that may be affected by sound vibration

If you have any medical conditions or concerns about attending, you should seek advice from a qualified healthcare professional before booking.

All participants attend sessions voluntarily and take responsibility for their own wellbeing during the session.

Participants are free to leave the room at any time if they feel uncomfortable.

Soundcircle sessions are not a substitute for medical advice, diagnosis, or treatment.

4. Arrival & Participation

Participants are asked to arrive  5-10 minutes before the session start time to allow time to settle into the space.

Late arrival may not be permitted once the session has begun in order to maintain a calm environment for all participants.

Spaces are limited to ensure a calm and comfortable group experience.

5. Changes or Cancellation by soundcircle

In the unlikely event that soundcircle needs to cancel or reschedule a session due to unforeseen circumstances, venue issues, illness, or other factors outside our control, participants will be offered either:

a transfer to a future session, or

a full refund.

6. Contact

If you have any questions regarding your booking, please contact:

hello@soundcircle.co.uk

6. Liability

Participants attend soundcircle sessions voluntarily and accept full responsibility for their own wellbeing during the session.

By attending a session, you acknowledge that participation is undertaken at your own risk. soundcircle shall not be held responsible for any personal injury, accident, loss or damage to personal.

7. Contact

If you have any questions regarding your booking, please contact:

hello@soundcircle.co.uk